1. General Policy

We are committed to ensuring your satisfaction with all automotive parts and components purchased from us, including engine oils, absorbers, gearboxes, modules, and related items. All sales are subject to the following return and refund terms. By placing an order, you agree to this policy.

2. Return Eligibility

• Return requests must be submitted within 3 calendar days of receiving your order.

• Returned items must be unused, uninstalled, unopened, and in original packaging with all labels or tags intact.

• Items that are used, damaged, or returned after the 3-day window will not be accepted.

• You must provide proof of purchase (e.g., order number or receipt).

3. Non-Returnable Conditions

We do not accept returns or refunds in the following cases:

• The item has been opened, installed, or used

• The item was damaged due to mishandling after delivery

• The request is made more than 3 days after the delivery date

4. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 14 business days to your original payment method.

5. Return Shipping

• Customers are responsible for all return shipping costs, unless the item is confirmed to be defective or incorrect.

• Please use a trackable shipping service and retain the shipping receipt.

• We are not responsible for items lost or damaged during return shipping.

6. Damaged or Incorrect Items

• If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.

• Provide clear photos of the product and packaging.

• If the issue is verified, we will offer a replacement or full refund, including return shipping fees.

7. Policy Updates

We reserve the right to update this Return and Refund Policy at any time without prior notice. Updates will take effect immediately upon posting on our website.

Contact Us
📧 Email: adm.uniqueauto@hotmail.com
📞 Contact Number: 017-674 1363